Not All Playground Companies Are the Same
Take a closer look at the differences in experience, quality, pricing, and service.
Call 1-800-573-7529The Pro Playgrounds Difference
Complete Turnkey Service
We handle every aspect of your project from start to finish, including equipment selection, design, project management, and installation.
Limited Scope of Services
May only provide parts of the project, requiring you to coordinate installers, manage the process, or even handle unloading and site work yourself.
Ask About Turnkey Solutions
Do you handle the entire project from design to installation, or will I need to coordinate other vendors?
Complete Project Scope
We manage all aspects of your project, including playgrounds, shade structures, surfacing, dog parks, and more. This includes receiving, unloading, installation, site restoration, and job site cleanup, including trash removal. Every scope is handled under one team, creating a single point of accountability and ensuring a smooth, consistent process from start to finish.
Selective Project Scopes
Often require you to hire additional contractors or handle portions of the project yourself, such as unloading materials, coordinating site work, or arranging cleanup and debris removal. This reduces accountability and increases cost, complexity, and the risk of inconsistent results.
Ask About Scope of Services
Does your scope include receiving, unloading, installation, site restoration, and cleanup, or will I need to handle parts of the project myself?
Proven Experience
With nearly 20 years of hands on experience and more than 5,000 completed projects, our team brings the knowledge and expertise needed to deliver successful results using a proven turnkey approach.
Inconsistent Experience
Experience can vary widely. You may be working with individuals or teams with limited project history or expertise, increasing the risk of delays, mistakes, or poor outcomes.
Ask About Experience
How many projects have you completed, and do you have experience with projects similar in size and scope to mine?
Fully Licensed and Insured
We are a licensed General Contractor and maintain comprehensive insurance coverage through A.M. Best rated carriers, ensuring your project is protected at every stage. We also verify the licensing and insurance coverage of all personnel and contractors on site to ensure full compliance and protection.
Not Always Properly Covered
Licensing and insurance can vary. It is important to verify that both the company and their installers are properly licensed and insured, as gaps in coverage can create risk for your project.
Ask About License and Insurance
Can you provide proof of licensing and insurance, and confirm that all installers and contractors are properly covered?
Fully Background Checked
All team members are background checked and cleared to work in schools and around vulnerable populations. We take this seriously to ensure a safe and secure environment on every project.
Not Always Verified
Background checks are not always standard. You may not know if everyone on site has been properly screened, which can create safety and compliance concerns.
Ask About Background Checks
Do you require background checks for all personnel who will be on site, including installers and subcontractors?
Certified Products
All of our products meet or exceed ASTM and CPSC requirements and are independently certified by IPEMA, ensuring safety, quality, and compliance.
Not Always Certified
Some companies, particularly direct importers or certain manufacturers, may offer products that are not independently certified or fully compliant with safety standards.
Ask About Product Certifications
Are all of your playground products independently certified by IPEMA and compliant with ASTM and CPSC standards?
Commercial Grade Quality
All of our products are professionally engineered and constructed from commercial grade, durable materials designed for public use and long term performance. We provide detailed specifications to support the quality of our materials and construction.
Not Always Truly Commercial Grade
Some companies offer products labeled as commercial grade that are not designed for public use. These products may wear out, fail prematurely, or require more frequent replacement.
Ask About Product Quality
Can you provide specifications showing that your products are designed for commercial use and long term durability?
Professional Installation
All installations are completed by certified, experienced playground installation professionals. We take pride in delivering work that is precise, compliant, and built to last.
Inconsistent Installation Quality
Installation quality can vary. Some companies rely on less experienced crews or subcontractors, which can lead to mistakes, delays, or non compliant results.
Ask About Installation Quality
Will your installation be completed by certified professionals, and can you provide references for similar projects?
Built to Specification
We ensure all installation requirements are properly met, including footers and foundations, deck height and clearance requirements, and proper safety surfacing depths. We do not cut corners to save time or cost, and every project is completed to meet required standards.
Corners May Be Cut
Some companies may reduce material quantities, skip steps, or not fully meet installation requirements to save time or lower costs. This can lead to safety issues, non compliance, and premature failure.
Ask About Installation Methods
Can you confirm that your installation will meet all manufacturer specifications and safety requirements, and provide documentation of these requirements prior to installation
In-House Installation Teams
We employ full time, professional playground installers who work closely with our project management team to ensure every project is completed correctly and to a high standard.
Subcontracted Installers
Many companies subcontract installation work, which can reduce accountability and lead to inconsistent quality and results.
Ask About Installers
Are your installers in house employees, and how do you ensure quality and accountability during installation?
Dedicated Project Management
Every project includes a dedicated project manager who oversees all aspects of the job, coordinates suppliers, communicates updates, and ensures everything runs smoothly. Our project managers bring extensive experience in commercial construction, with many having engineering backgrounds.
Limited or No Project Management
Many companies do not provide dedicated project management. In some cases, the sales representative coordinates installation, which can lead to gaps in communication, oversight, and accountability.
Ask About Project Management
Will I have a dedicated project manager, and what are their qualifications and experience?
Minimal Customer Involvement
We handle the work so you do not have to. From permitting and coordination to receiving materials, installation, and cleanup, our team manages the process from start to finish.
Customer Responsible for Key Tasks
Some companies require the customer to handle parts of the project, such as receiving and unloading equipment, pulling permits, coordinating contractors, or removing existing structures. This adds time, effort, and potential risk.
Ask About Customer Responsibilities
Will I be responsible for any part of the project, such as permits, receiving materials, site preparation, or cleanup?
Up Front, All Inclusive Pricing
We carefully ensure that everything required for your project is included in our turnkey pricing. Our proposals are clear, complete, and aligned with your expectations from the start.
Incomplete or Misleading Pricing
Some companies may leave out key components, such as surfacing or site work, to make pricing appear lower. These items are often added later, increasing the total project cost.
Ask About Pricing
Can you confirm that all components, including surfacing and site work, are included in this proposal with no additional costs?
No Unexpected Costs
We identify site conditions and project requirements upfront and include them in our pricing whenever possible. Our experience allows us to anticipate challenges such as hard ground conditions, equipment needs, and site constraints before the project begins.
Unexpected Additional Costs
Additional costs may arise during the project for items such as equipment rentals, difficult soil conditions, site access issues, or other unforeseen challenges that were not accounted for upfront.
Ask About Hidden Costs
Are there any potential additional costs, such as equipment rentals or site conditions, that could increase the price after the project begins?
No Gimmicks
We focus on delivering real value without relying on promotions, pressure tactics, or misleading offers. What you see is what you get, with clear and straightforward communication.
Promotional Tactics
Some companies use limited time offers, large discounts, or “free” items to create urgency. These tactics can make pricing appear more attractive without reflecting the true cost of the project.
Ask About Promotions
Are there any promotions or incentives being used to influence pricing, and is everything clearly included in the total cost?
We Handle It
If there is ever an issue with a product or installation, we manage the warranty process for you. We work directly with manufacturers and advocate on your behalf, leveraging our relationships to help resolve issues efficiently. We also stand behind our work with a warranty on our installations.
Limited Support
Some companies will refer you directly to the manufacturer if an issue arises. This leaves you responsible for managing the claim process, completing paperwork, and working to get approval. Installation warranties may also be limited or not offered.
Ask About Warranty
What is your installation warranty, and who handles warranty claims with the manufacturer?