Thank You

Order Received

What Happens Next

  1. You will receive an email receipt for your order that includes item and payment details.
  2. Within 24 hours, your Order will be assigned to one of our Experts.
  3. You will receive an email from them that provides contact details and introductions.
  4. They will reach out to you via phone, email or both to discuss your needs and obtain any additional information that may be needed to complete your order, this may include:
    1. Confirmation of items
    2. Confirmation of color selections
    3. Discussion of lead times
    4. Discussion of shipping options
    5. Installation needs
  5. Once all details have been confirmed and discussed, your order will be fulfilled.

Our Experts are always here to help, no matter how big or small your project may be. We have helped our clients design thousands of playgrounds, parks and outdoor spaces across the country and we look forward to being your trusted partner for your project.

Shipping Options

Most of our equipment is large and ships freight. This can make the process a bit more involved than a traditional drop ship transaction.

  1. If you selected the Live Freight Price Option, then you have already paid all the shipping and freight costs for your order based on our live pricing tool, there is nothing more you need to do.
  2. If you selected the Lowest Price Option, then our team will work with our shipping and freight brokers to find you the lowest cost option to ship your products to you. Once those prices are available we will send a quote over for those costs and provide you with an opportunity to review them and also collect payment.

Useful Resources

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